If you have a suggestion for us – if there is something we could have done better – please let us know. As we strive daily to provide the best possible patient experience, we sincerely appreciate your feedback. Every matter of concern you may have is important to us, and we would love the opportunity to address those concerns and correct any mistakes we may have made.

You May Personally Contact:

Steve Heatherly, President & CEO – 828.586.7100
Patient Experience Officer – 828.586.7780
Click here to submit your questions regarding
general services, providers, or locations

Click here to submit your questions regarding

Click here to submit your experience with us.


Harris Regional Hospital  

68 Hospital Rd., Sylva NC 28779 

Swain Community Hospital  

45 Plateau St.,Bryson City, NC 28713 

Medical Park of Franklin  

55 Holly Springs Park Drive, Franklin, NC 28734

Sylva Urgent Care (located in Sylva Walmart Plaza)  

176 Walmart Plaza, Sylva, NC, 28779

Patient Relations & Service Excellence  828.586.7780

Media Inquiries  828.586.7109